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Policies, Terms and Conditions, Copyright, Privacy, etc. PDF Print E-mail

Disclaimer
Information on vivodepot’s websites is intended to provide ideas, guidelines, and links to additional information on products, technologies, and design approaches for environmentally responsible buildings. vivodepot assumes no responsibility as to the accuracy or usefulness of the information, nor do we warrant that the statements or other information contained herein comply with applicable laws and regulations.

vivodepot MAKES NO REPRESENTATION OR WARRANTIES AS TO THE PROPERTIES, MERCHANTABILITY, CAPABILITIES, OR FITNESS FOR ANY PARTICULAR PURPOSE OF ANY PRODUCT OR TECHNOLOGY LISTED OR DESCRIBED HEREIN.

Some of the materials and construction methods are new and have not yet been fully tested. The user is cautioned to consult with the manufacturer of each product before using that product and to carefully review any product or construction method before determining its appropriateness for any particular application. Neither the author of any of this information nor vivodepot makes any representation as to the particular construction methods identified herein and makes no endorsement of any construction method so identified.

Copyright
All materials contained in this site are protected by copyright law. The right to download and store or output the materials on this site is granted for the user's personal, noncommercial use only, and materials may not be reproduced in any edited form. Any other reproduction, transmission, performance, display, or editing of these materials by any means mechanical or electronic without express written permission of vivodepot is strictly prohibited. Users wishing to obtain permission to reprint or reproduce any materials appearing on this site may email such request to  This e-mail address is being protected from spam bots, you need JavaScript enabled to view it   All rights reserved. All trademarks mentioned herein belong to their respective owners.

Privacy Policy
vivodepot understands that our partners (prospective and current manufacturers, suppliers, and clients) are concerned about their privacy online.  We have developed policies that will ensure personal information is handled in a safe, professional and confidential manner. Through the online posting of this policy, you will know what kind of information we collect, how it is handled and with whom it could be shared.
This policy might change from time to time as vivodepot improves the services we can provide to our online shoppers. We urge you to review this policy regularly so that you understand our current privacy policy.

To improve your shopping experience, vivodepot currently gathers marketing information from our customers online. The customer information retrieved through the sales transaction process will only be shared with corporate affiliates of vivodepot. 

vivodepot is committed to protecting your privacy. We will not sell or disclose any information that identifies you to a third party without your prior approval. We may use the information we collect to periodically notify you about new services or special offers we think you'll find valuable. If you would rather not receive this information, you may send an e-mail to with "unsubscribe" as the subject line. vivodepot does not sell, trade or rent your personal information to others.

Please let us know if you have any questions about your online shopping with vivodepot.
You may e-mail us This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

Terms and Conditions of Sales
The following terms and conditions govern all sales transactions, and are governed by the laws of the province of British Columbia.
The acceptance of orders, whether oral or written, is conditioned upon Buyer’s agreement to the terms and conditions herein. Acceptance of delivery of goods sold hereunder constitutes Buyer’s voluntary assent to said terms and conditions, which represent the full and complete agreement between the parties. No modifications, amendments or additions hereto shall be binding upon Seller unless and until made in writing and signed by a principal officer of Seller.  These terms shall not be modified, amended or supplemented by the terms and conditions which may be contained in Buyer’s purchase order, shipping request, or similar forms. Seller shall not be liable for the condition upon delivery of any loose items of material purchased by Buyer. Sellers policy at all times is to ship cartons of goods and not in loose form.

Approval of Orders
Orders are subject to change without notice. Buyer shall pay that price in effect for any good ordered at the time of shipment of same. Any increase in transportation costs resulting from changes or cancellations by Buyer shall be payable by Buyer immediately upon written notice, proof of loss, and demand.

Cash Discounts
Cash discounts must be indicated on this invoice, and will only be allowed if taken within the time period stated, provided that there are no past due items owing from Buyer to Seller. This paragraph shall not be construed as an obligation of Seller to provide cash discounts to Buyer, which shall only be at the sole option of Seller.

Taxes
All taxes, excises, and duties now or hereafter levied by any governmental authority, upon the sale, use or transportation of any goods covered hereby, shall be borne by Buyer.

If the Buyer claims to be exempt from any taxes, satisfactory proof of same must be produced prior to a sale hereunder. At any time thereafter should Seller be assessed any tax on sales claimed to have been exempt from taxation, Buyer agrees and hereby does indemnify and hold Seller harmless from and against any and all claims, suits, damages, penalties, and assessments from any source, including interest, penalties, and court costs (including reasonable attorney's fees).

Title to Goods
Title of goods shall pass from Seller to Buyer:
(a) Upon delivery and acceptance at job site or business premises;
(b) Upon receipt by Buyer or its authorized employee or agent when picked-up at a warehouse;
(c) Upon delivery to a carrier/shipper when transported to Buyer or its designated destination by third parties. In this instance delivery to the carrier constitutes delivery to Buyer, and Buyer shall be solely responsible for risk of loss or damage during delivery.
(d) Upon Seller's receipt of special order goods they will become the property of the Buyer. After 48 hours, if the Buyer has not laid claim to them, the Buyer will be invoiced, and may be also charged for storage of said goods. Further, if those goods should become damaged while in the control of the Seller, the Buyer will be liable.

Additionally:
(1) The Seller does not guarantee timed deliveries. Any representations or statements by Seller, its employees and agents as to delivery dates and times are estimates only, and Seller shall not be liable for damages arising from deliveries not made at the time or on the date requested by Buyer.
(2) The Seller cannot guarantee dye lots on merchandise.
(3) Buyer agrees to accept each manufacturer's terms and conditions regarding their respective goods.
(4) Buyer shall pay all outside labor.
(5) No field repairs shall be charged-back to Seller.

Designated Carrier
For sales made on a delivered price basis, Seller reserves the right to designate the carrier. If delivery requires obtaining permits or other authorizations, services of specialized personnel and/or results in the issuance of a motor vehicle summons to Seller, all such expenses shall be borne by Buyer. A separate invoice shall be submitted for such expenses which shall be subject to the terms and conditions hereunder for the sale of goods.

Limitations on Warranty
Seller warrants all goods sold to be free from substantial defects in material and workmanship under normal use and maintenance. Seller’s sole obligation under this warranty shall be limited to, in its sole discretion, repairing, replacing or allowing credit for, any good which proves substantially defective in material or workmanship within 30 days after delivery to Buyer, provided however, that (a) notice of such substantial defect and satisfactory proof of same is promptly given by Buyer to Seller in writing, and (b) such material shall have been returned to Seller, with transportation charges prepaid, and found by Seller to have been defective.

This warranty does not apply to damage or defects in any product caused by improper construction or installation, by overloading, or misuse, neglect or accident, nor does it apply to any product which has been repaired, modified or altered in any way which, in the sole judgment of Seller, affects the performance, stability or general purpose for which it was manufactured. Seller offers printed directions for the installation and use of certain goods, which are available free of charge upon request.

THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES (EXCEPT OF TITLE), EXPRESSED OR IMPLIED, AND THERE ARE NO WARRANTIES OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL SELLER BE LIABLE FOR CONSEQUENTIAL OR SPECIAL DAMAGES.

This warranty does not apply to parts, accessories, attachments, hardware, or other items not sold by Seller to Buyer which may become affixed to the goods; Buyer shall rely solely on the existing warranties, if any, of the respective manufacturers thereof.

Cancellations
Seller reserves the right, in its sole discretion, to require payment for goods in advance, or to require Buyer to give Seller satisfactory security for Buyer’s obligations hereunder. If Buyer fails to make payment or comply with any provision hereof, Seller may at its option, in addition to all other remedies available to it, cancel any undelivered/unshipped portion of Buyer’s order within 72 hours. All customer returns are subject to final inspection by supplier before final credit is processed.

Returns
No Returns will be accepted after 30 days of invoice date.  All returns will 
have 20% handling charge or a minimum of $25.00.  Customer is responsible 
for shipping back to Vivo Depot. All customer returns are subject to final 
inspection by supplier before final credit is processed.

Overdue Accounts
Finance charges will be assessed against the Buyer at 2% monthly on all balances which remain unpaid 30 days after delivery. The failure of the Buyer to reject in writing any invoice sent to it by the Seller within 30 days from invoice date shall be deemed to constitute an account stated with respect to all items and charges in the invoice. If Seller retains attorneys to collect overdue accounts, Buyer shall be responsible for all costs of collection, including all attorney's fees and court costs involved in collecting such debt.

Survival
This agreement shall survive the sale and delivery of goods hereunder.

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